{"id":5199,"date":"2023-02-03T16:28:01","date_gmt":"2023-02-04T00:28:01","guid":{"rendered":"https:\/\/haririlaw.com\/?p=5199"},"modified":"2024-02-12T16:39:37","modified_gmt":"2024-02-13T00:39:37","slug":"are-our-phone-calls-being-recorded","status":"publish","type":"post","link":"https:\/\/haririlaw.com\/es\/are-our-phone-calls-being-recorded\/","title":{"rendered":"\u00bfSe graban nuestras llamadas telef\u00f3nicas?"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"5199\" class=\"elementor elementor-5199\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2296f389 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2296f389\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e5ba3c1\" data-id=\"e5ba3c1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-17ca4b7d elementor-widget elementor-widget-text-editor\" data-id=\"17ca4b7d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La famosa marca de productos de cuidado de la piel Dermalogica ahora est\u00e1 pagando m\u00e1s de 1 mill\u00f3n de d\u00f3lares en da\u00f1os despu\u00e9s de que una demanda revelara que la marca hab\u00eda registrado ilegalmente las llamadas telef\u00f3nicas con los consumidores en California.<a href=\"https:\/\/news.law\/dermalogica-settles-class-action-lawsuit-for-1m-over-claims-of-unlawfully-recording-consumer-phone-calls\/\" target=\"_blank\" rel=\"noopener\"><i>Ley de noticias, 2022<\/i><\/a>).<\/p><p>Las llamadas registradas involucraron llamadas a los representantes de atenci\u00f3n al cliente de la empresa, donde los consumidores hac\u00edan preguntas sobre pedidos y productos. La indemnizaci\u00f3n se pagar\u00e1 a todos los clientes de California que hicieron una llamada al n\u00famero de atenci\u00f3n al cliente de Dermalogica o recibieron una llamada entre el 26 de mayo de 2019 y el 23 de junio de 2020.<\/p><p>\u00a0<\/p><p>Las llamadas fueron grabadas sin consentimiento, y debido a que California exige que todas las partes involucradas en una grabaci\u00f3n otorguen su consentimiento, todas las grabaciones fueron ilegales. La indemnizaci\u00f3n de 1 mill\u00f3n de d\u00f3lares incluye 800.000 d\u00f3lares en beneficios en efectivo y 200.000 d\u00f3lares en vales. Bajo la indemnizaci\u00f3n, los miembros de la clase podr\u00e1n recibir tanto pagos en efectivo como vales.<\/p><p>\u00a0<\/p><p>Este enorme caso judicial contra Dermalogica hace que muchos consumidores de California se pregunten cu\u00e1ntas de sus llamadas telef\u00f3nicas est\u00e1n siendo grabadas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44cd30d2 elementor-widget elementor-widget-heading\" data-id=\"44cd30d2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">La estricta ley de California<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-208c043 elementor-widget elementor-widget-text-editor\" data-id=\"208c043\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En California, todas las partes en cualquier conversaci\u00f3n confidencial deben dar su consentimiento para que se registre. En los casos de llamadas realizadas a trav\u00e9s de tel\u00e9fonos celulares o inal\u00e1mbricos, todas las partes deben dar su consentimiento antes de que una persona pueda grabar la conversaci\u00f3n, independientemente de la confidencialidad. Est\u00e1n disponibles tanto sanciones civiles como penales para las v\u00edctimas de grabaciones ilegales.<\/p><p>\u00a0<\/p><p>Muchas empresas pueden evitar esto colocando una advertencia cuando llaman a los clientes o cuando estos llaman a la empresa. La advertencia habitual informa a los interlocutores que la llamada est\u00e1 siendo grabada para fines de calidad o de otro tipo. Esto significa que el interlocutor tiene la oportunidad de colgar la llamada antes de que esta sea grabada.<\/p><p>Cuando las empresas no advierten a sus clientes ni registran las llamadas, eso es ilegal.<\/p><p>\u00a0<\/p><p>Esta ley no se aplica solo a las llamadas entre un consumidor y una empresa. Cada parte en una llamada que se realice mediante tel\u00e9fono celular o inal\u00e1mbrico debe dar su consentimiento antes de que alguien pueda grabar la conversaci\u00f3n. Por lo tanto, si desea intentar grabar una conversaci\u00f3n telef\u00f3nica entre usted y otra persona, debe informarle que est\u00e1 grabando la conversaci\u00f3n. De lo contrario, podr\u00eda enfrentar consecuencias legales.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-264babef elementor-widget elementor-widget-heading\" data-id=\"264babef\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">\u00bfCrees que te han grabado?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79183209 elementor-widget elementor-widget-text-editor\" data-id=\"79183209\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si cree que ha sido grabado ilegalmente durante una llamada telef\u00f3nica, puede tener derecho a una indemnizaci\u00f3n. Por favor, contacte hoy mismo con Hariri Law Group para una consulta gratuita en la que podamos discutir su reclamaci\u00f3n. Nuestros abogados se asegurar\u00e1n de que reciba una indemnizaci\u00f3n justa por sus lesiones.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>The famous skincare brand Dermalogica is now paying over $1 million in damages after a lawsuit uncovered the brand unlawfully recorded phone calls with consumers in California. (News Law, 2022). The recorded calls involved calls to the company\u2019s customer service representatives where consumers would ask questions about orders and products. The settlement will be paid [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":5200,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[8],"tags":[277,274,275,276,19,273,17,16],"class_list":["post-5199","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-personal-injury","tag-california-all-party-consent-state-for-recorded-calls","tag-california-law-call-recording","tag-consent-to-record-phone-calls","tag-illegal-to-record-phone-calls","tag-personal-injury-lawyer","tag-phone-calls-recorded","tag-san-diego-attorney","tag-san-diego-lawyer"],"_links":{"self":[{"href":"https:\/\/haririlaw.com\/es\/wp-json\/wp\/v2\/posts\/5199","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/haririlaw.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/haririlaw.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/haririlaw.com\/es\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/haririlaw.com\/es\/wp-json\/wp\/v2\/comments?post=5199"}],"version-history":[{"count":0,"href":"https:\/\/haririlaw.com\/es\/wp-json\/wp\/v2\/posts\/5199\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/haririlaw.com\/es\/wp-json\/wp\/v2\/media\/5200"}],"wp:attachment":[{"href":"https:\/\/haririlaw.com\/es\/wp-json\/wp\/v2\/media?parent=5199"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/haririlaw.com\/es\/wp-json\/wp\/v2\/categories?post=5199"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/haririlaw.com\/es\/wp-json\/wp\/v2\/tags?post=5199"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}